I'm Having Trouble Importing Results

You can export all results for a user using Charder Proscan, and import it into another Charder Proscan app. (Instructional guide here ) The default file manager used by some Android devices may not support Proscan, and you may need to use a 3rd party file manager to complete the data import action. (Currently, this issue has been observed in some Samsung devices)

Can Results by Synced With Fitness Apps?

Charder ProScan results can be shared individually or as a batch to other people using the Charder ProScan app. You can also share results in image format using a wide variety of messaging services. Currently, Charder ProScan results are not automatically synced with fitness-related apps from other brands (ex: Fitbit/Google Fit/Apple Health).

What is the difference between "Admin" and "User" accounts?

The "Administrator" account is not used for conducting measurement, but rather for managing user data. You can think of it like a fitness coach's account in a gym, who assists members in conducting measurements. If you are using Charder ProScan as an individual user, we recommend going to Settings→App Settings→Auto login→and select "On" so you don't have to worry about inputting the Administrator ID and Password every single time you want to use the app. The "User" account is for people measuring themselves using the App; each person will have their own individual account.

How Do I Share / Import Measurement Data?

Please consult this guide explaining how to use Charder ProScan to share and import measurement results!

How Is "Ideal Weight" Calculated?

The "Ideal Weight" range provided by the Charder ProScan app is based on BMI

Charder ProScan FAQ | Professional Medical Measurement Solutions

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FAQ
Charder ProScan

Q1. I'm Having Trouble Importing Results
Q2. Can Results by Synced With Fitness Apps?
Q3. What is the difference between "Admin" and "User" accounts?
Q4. How Do I Share / Import Measurement Data?
Q5. How Is "Ideal Weight" Calculated?